Our blended learning Advanced Communication Skills Training (ACST) for Critical Care course is specifically adapted from the award-winning Advanced Communication Skills Training to meet the needs of professionals working in Critical Care.
The course content is tailored to address the unique communication challenges and responsibilities inherent to critical care roles.
Collaborative Learning Environment: Delegates are encouraged to openly share the specific challenges which they encounter in their roles. Drawing on delegates' experiences and expertise fosters a conversation grounded in the critical care environment, allowing delegates to address personally relevant communication challenges and promoting deeper engagement with the course.
Role-Play with Real-World Relevance: The workshop role-plays are designed with realistic and relevant scenarios.
Skills Development: The course provides delegates with practical strategies to address communication challenges with relatives, patients, and within teams in a purposeful and effective manner. It develops delegates' abilities to deliver constructive feedback and consider team dynamics.
Course Format: Pre-course approx. 2-3 hr e-learning, 1-2-1 20 minute meeting with a course facilitator, followed by 2 days (approx. 5 hr each day) interactive online webinars.
Click the video below to learn more about the development of this course:
Location: Webinar
CPD Credits: N/A
+ Course Aims
To enable learners to:
• Increase awareness and improve communication skills with patients, relatives and colleagues
• Identify strategies to improve quality of clinical communication
• Review behaviours which inhibit good communication
• Increase ability to deliver information effectively
• Share concerns and good practice
• Improve and develop their communication skills through observation, practice and giving and receiving constructive feedback
• Facilitate effective communication where there are language and /or cultural differences
• Increase confidence in responding to difficult communication situations